Pro-Risk is a leading KPO Services Company in India, specializing in Insurance Support services.  As a Specialised Professional Knowledge Process Outsourcing (KPO) Organisation, we support various insurers with high end operations and risk management support services.  
 

Our KPO services ensure greater operational efficiencies, streamlined processes, better manpower management, better resources allocation, budget management due to variable cost support services from our side, no worries of attrition or training or creation of subject matter experts at your end.
 

Wherever you believe that you would like to do the first level operations at your end, but would prefer only assurance and process compliance services, we are happy to provide auditing and Quality Checking services for all these activities from our side. You choose how you want us to support you.  We are there for you with customised solutions as we are good at templated services as well as completely tailor made solutions, the way you prefer.
 

Make Pro-Risk your KPO Partner and lets work together for a win-win arrangement and efficiently manage your operational costs, improve customer servicing levels and overall business management.
 

As insurance business experts, we support various Group Insurance Business activities – whether employer-employee or credit term business.  Our Group Insurance Support activities include, but not restricted to, Registration, Underwriting, Claims, KYC verification & support services, Policy Administration activities, Pre-Payment verification assessments etc.  We ensure that our services enhance your operational efficiency and decision making activities.
 

We also assist in Legal and Compliance Process Outsourcing support services both in Retail as well as Group Insurance business areas, assisting in basic documentation, litigation support, AML, Regulatory reporting, maintaining statutory registers, Grievance Redressal support services etc.
 

Whether it is Retail Insurance or Group Insurance Business, we provide customised tailored services as required by the insurers working on their processes and their systems which also ensure process adherence and data security for each insurer.  
 
Did you know Pro-Risk is also one of its kind KPO Services Company which has an expertise in Digital Verification of clients, agents and employees, providing various types of Digital Investigation Services, which can improve the TAT and authenticity of investigation qualities for insurers, bankers and other BFSI sector companies.  

Our Digital Verification & Investigation Services includes :

• Digital KYC Checks: PAN, Aadhar, Mobile No., Driving Licence, Passport, Election ID Card Verifications.

• UPI Bank Name Details:  We can provide you with UPI Bank Name & UPI VPA Handle from mobile numbers.

• EPFO Records: We can provide you with EPFO Records details of salaried class people.

• GST Records: We can provide you with GST and annual turnover slabs with Promoter details,  address, email id, phone number etc. which is useful for business category people.

• e-Court Records:  We can provide you with e-court records to assist in finding out litigation / criminal background checks.

• Improved Customer Contactability:  Our various digital solutions help you with improved customer contactability and also data cleansing of incomplete / incorrect customer contact details in your records.

• Enriched Data / Data Mining:   Using our various API services, you can ensure a good data enrichment of your database and also create a good data mining of your records, which shall be very useful for product designing, customer servicing, customer retention, profile assessments, risk management, fraud mitigations etc.

• Fraud Alerts: Our API services will alert you on probable frauds or cases requiring additional due diligence.

• Video Verifications & Digital Investigations: We also provide state of the art video verifications and digital investigation services which ensures online FACE Match, Geo Tagging etc. apart from customer confirmations, liveliness checks, basic info checks and even completing product verification calls.

 

By outsourcing these digital verification / investigation processes to Pro-Risk, you not only get enhanced KPO services, you cut down on your overall operations and onboarding costs plus enhance risk management at onboarding stage plus improve your overall end to end TAT and also assists you in focussing on your core operations.
 

That is why Pro-Risk is called as a One-Stop Stop for various high end operations and risk management solutions.